gloss-harmony - Contact Us

Get in Touch

Whether you have questions about specific services, want to discuss your pet's particular needs, or need to arrange an initial consultation, we're here to help.

Visit Us

47 Meadowbrook Lane
Kensington, London
W8 4PL, United Kingdom

Email

[email protected]

Working Hours

Monday - Friday: 8:00 - 18:00
Saturday: 9:00 - 16:00
Sunday: Closed

Service Areas

We currently serve pet owners throughout Greater London, with mobile grooming available in select surrounding areas. Dog walking services operate within a 5-mile radius of our Kensington location.

47 Meadowbrook Lane
Kensington, London W8 4PL

Before Your First Visit

We recommend booking an initial consultation before scheduling services. This brief meeting lets us understand your pet's temperament, discuss any health considerations, and answer questions about our approach.

Please bring any relevant veterinary records, especially vaccination certificates. For grooming services, let us know about skin sensitivities or previous negative experiences your pet may have had.

Consultations are complimentary and typically last 15-20 minutes.

Book Consultation

Friendly labrador retriever looking at camera

Common Questions

Quick answers to enquiries we receive frequently

Do you work with all breeds?

We work with dogs and cats of all sizes and breeds. Some services may require breed-specific adjustments, which we discuss during your consultation.

What about reactive animals?

Yes, we have experience with anxious and reactive pets. We schedule these animals during quieter periods and use specialised calming techniques.

How far in advance should I book?

We recommend booking grooming appointments 1-2 weeks ahead. Dog walking slots fill quickly, so regular clients typically secure recurring schedules.

What payment methods do you accept?

We accept major credit and debit cards, bank transfers, and cash. Payment is due at the time of service unless arranged otherwise.

Contact Us